Shopping FAQ
Our website's UI is designed to make shopping easy for customers. All you need is an internet connection and a bank account/ATM/Gopay/OVO capable of transferring funds.
After that, simply follow the purchase flow, just like any other marketplace.
You don't need to log in; just fill in your complete home address.
Remember, errors in filling out your information are not our responsibility.
For a complete tutorial, click the following link:
Certainly not, you can shop directly without logging in. Just fill in your address.
Some products display a "Pre-Order" notice during the transaction process.
Pre-order, often abbreviated as PO, is a shopping system where the customer places an ORDER and makes the PAYMENT upfront, with a waiting period (estimated or approximated) that has been communicated and agreed upon.
In other words, PO means you are making a payment for a product that will be made because PO products are not yet in stock.
What you need to know:
- The given time is an estimate; we usually take up to 1 month for production. However, in some cases, it can take up to 2 months.
- Shipping priority is based on payment, not the order date.
- Since it's a "Pre-Order," it doesn’t mean the product will be shipped immediately after you transfer the money. Pre-order items need to be produced, undergo Quality Checking, and then shipped.